DESIGNED FOR

Health system leaders and their care delivery teams responsible for improving access, coordination, and efficiency across primary and specialty care, including:

• Health system executives and clinical leaders (CMOs, CMIOs, population health leaders)
• Primary care and specialty physician leaders 
• Care delivery, access, and referral management teams
• Telehealth, clinical innovation, and value-based care leaders
• IT/EHR, data analytics, and quality improvement teams

Available for health systems and hospitals seeking to implement or optimize eConsults and enhanced referral strategies to support high-value, coordinated care.

OVERVIEW AND BENEFITS

The Project CORE Playbook equips clinical and administrative leaders with actionable tools to implement and sustain coordinated eConsult and referral models that improve patient care and system performance. 

With this playbook, hospitals and health systems can: 

• Improve access and timeliness of specialty care through structured eConsult and referral pathways
• Enhance care coordination and communication between primary care providers and specialists 
• Increase efficiency and reduce unnecessary utilization, supporting both fee-for-service and value-based models 
• Strengthen patient experience and convenience by reducing avoidable specialty visits
• Establish scalable, sustainable programs with clear implementation plans, metric, and quality improvement strategies 

Designed for real-world application, the playbook includes step-by-step implementation guidance, provider engagement strategies, data and ROI frameworks, and practical tools to support long-term success across diverse health system environments.

WHAT'S INCLUDED

Hospitals and health systems receive 12-month access to the online Project CORE Playbook, including:

• A downloadable, comprehensive implementation guide covering key strategies from building the ROI case, selecting specialties, identifying eConsultants, and  engaging primary care providers to establishing quality improvement processes, setting goals and metrics, and planning for long-term scale and sustainability.
• Interactive online modules featuring key implementation strategies, pre-implementation assessment questions, common scenarios and solutions, and frequently asked questions.
• Sample resources for download and adaptation, including project plans, checklists, workflows, benchmarking data, sample templates, metrics, and more.
• Biweekly communications featuring implementation tips and practical  guidance to help teams stay on track and achieve key program milestones. 

HOW TO ACCESS THE CORE PLAYBOOK

Note that you and your team will access the Project CORE Playbook online. Within 2-3 business days, you will receive a registration confirmation email from AAMC Webinars and Online Courses. This email will contain a link to the Project CORE Playbook. You will access the Playbook and all associated materials using your AAMC account username and password to login. The email will also include directions for how to request logins for additional team members.

QUESTIONS?

Please contact projectcore@aamc.org with any questions about the playbook or how to access the materials. Please contact the AAMC Store with questions about your AAMC Store transaction.