Sign in for the best experience
- AAMC Store Home
Accessing Your Products
How can I access my purchased virtual AAMC products?
How can I access archived AAMC products?
The Mary H. Littlemeyer Archives, established in 1968, documents the history of the AAMC. If you are seeking an AAMC publication that is no longer available for purchase through the online store, please contact the AAMC Archivist to inquire about archived AAMC products.
How do I contact customer service for the AAMC Store?
Please contact customer service for the AAMC store here. We are available to assist you between 9 a.m. and 5 p.m. ET on normal business days
Copyright and Permissions
What if I have additional copyright permissions policy questions?
If you require formal, written permission or you are seeking commercial use you may
- obtain copyright permissions through the Copyright Clearance Center at www.copyright.com or
- complete the Permission to Reproduce AAMC Material Form.
Contact email@example.com with any questions.
Permissions requests for Academic Medicine, the peer-reviewed journal, are managed by the publisher, click here for more information.
What is the AAMC purchasing payment policy?
- Must be prepaid with the exception of bulk orders of 10 or more of a single item.
- Purchase orders must be provided in advance of shipment and can be emailed here.
- Purchases can be made with American Express, MasterCard, Visa, Discover or by check.
- All payments must be in U.S. funds and issued through a U.S. bank.
Our Federal Tax ID # is 36-2169124.
Checks should be made payable to "AAMC" and mailed to:
P.O. Box 419384
Boston, MA 02241-9384
How do I receive member pricing when making a purchase?
The member price for publications is extended to individuals employed by AAMC member medical schools and teaching hospitals. Learn about AAMC Membership.
How do I place an order?
Most items can be ordered online from the specific product page. If you are unable to place your order, or have questions, please contact AAMC Store Customer Service.
How can I purchase online AAMC Store products for other users?
If you are a friend, relative, colleague, etc. purchasing an online product on behalf of another user, select “Other” under the Buy for Self / Other section in the checkout and provide the name and email of the person who will use the products. That person will receive an email following the purchase that prompts them to activate their online products within 28 days.
If you are an advisor or test prep company representative purchasing on behalf of one or more students, you should purchase the “Code Bank” version of the online products (even for quantities of one). To be approved to purchase Code Banks at the advisor discount rate or bulk discount rate, please complete the contact form or call the Store team at 202-828-0416. Once approved, you will be granted privileges to purchase Code Banks through the AAMC Store. These privileges will be valid for three years and will need to be renewed every three years by contacting the AAMC Store. You will not see the Code Bank purchase option in the AAMC Store until you have been approved.
Returns and Refunds
What is the AAMC's return/refund policy?
If a product has specific terms and conditions, then those terms and conditions govern that product. For example, the following products are nonrefundable: all MCAT prep materials, MSAR Online, e-books and the AAMC Faculty Salary Report (online).
When applicable, to receive a refund or replacement for a purchased product:
- Returns must be received within 45 days of the original invoice date.
- Refunds will be processed in the form of the original payment method (i.e., credit card, check).
- Shipping and handling charges are nonrefundable.
What if my purchases are tax exempt?
Before placing an AAMC Store order, please confirm we have your organization’s state sales tax exemption certificate on file. If we do not, please upload your organization’s certificate at least 3 business days prior to placing your order. Once the certificate is approved, the orders you place on behalf of your organization will be exempt from sales tax.
Canadian organizations can file a claim for a tax credit. Learn more.
What if I have more sales tax questions?
If you have additional sales tax questions please review our AAMC US Sales Tax FAQ or AAMC Canadian Sales Tax FAQ.